Freight Collab
Global Freight, Simplified
Your Reliable Shipping Partner
Redefining The Global Freight
Powering Global Freight with Leading Carriers
A unified freight experience powered by the world's most reliable shipping partners.
All your Shipping needs, in one place.
We offer a complete suite of freight forwarding services, tailored to meet your unique supply chain needs from start to finish.
We are Proud Member of the Following Organizations
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Frequently asked questions (FAQ)
Find answers to common questions about Freight Collab, our services, and how we can help streamline your shipping needs. Whether you’re a freight buyer or provider, this section has you covered. Need support? Send your email to support@freightcollab.com or reach out via WhatsApp or call +971 52 182 6076.
1. What is Freight Collab?
Freight Collab is a modern freight, shipping, and logistics company powered by Circle Bit Shipping L.L.C., part of the Circle Bit Group of Companies. Established in Dubai in 2021, we bring together deep industry expertise and cutting-edge technology to deliver reliable, transparent, and innovative shipping solutions worldwide. At its core, Freight Collab is more than just a digital platform—it’s a global freight partner. Whether it’s a single box, project cargo, or even full vessel chartering, we handle every shipment with precision, reliability, and care, ensuring smooth movement from any origin to any destination. To serve our diverse clients and partners, we operate through two integrated digital platforms: Freight Collab Customer Portal – For freight buyers (shippers, manufacturers, traders, and logistics companies) to access competitive quotes, book and manage shipments, and benefit from flexible freight financing and credit-building opportunities. Global Freight Vendors Platform – For the world’s most reputable freight forwarders and shipping agents to connect, collaborate, exchange quote requests, arrange payments, and streamline operations. Both platforms are powered by Circlebit.ai and fully integrated with our proprietary OFreight.app software, delivering a seamless, efficient, and transparent shipping experience. With Freight Collab, you’re not just signing up for a platform—you’re partnering with a forward-thinking freight company that is shaping the future of global logistics through innovation, collaboration, and trust.
2. How does Freight Collab work?
Freight Collab works by thoroughly understanding the specific needs of your shipment and leveraging the expertise of our dedicated team to provide you with a single, tailored quotation. We rely on our highly reliable network of over 800 verified freight and logistics providers, combined with cutting-edge technology, to ensure that your shipments are managed with precision and efficiency from booking to delivery. Our platform facilitates seamless collaboration, guaranteeing that every step of your shipment process is handled with the utmost care and professionalism.
3. What types of freight services does Freight Collab offer?
Freight Collab offers a comprehensive range of freight services, including Full Container Load (FCL), Less than Container Load (LCL), Air Freight, Road Freight, Rail Freight, and Project Cargo. We cater to various industries and shipment sizes, ensuring that we can meet the unique needs of each customer. Whether you require standard shipping solutions or specialized handling for oversized or sensitive cargo, Freight Collab has the expertise and resources to deliver reliable and efficient service worldwide.
4. Can I connect and follow up directly with freight and logistics providers through Freight Collab?
If you are a freight and logistics provider, yes—you can sign up on our global collaboration platform and connect with other providers worldwide. Freight Collab enables providers to build relationships, collaborate, and expand their global network. If you are a customer who needs shipping and logistics services, the process is different. You don’t need to contact providers directly. Instead, you can simply sign up on our customer portal, and our experienced team at Freight Collab will select the most reliable and suitable freight providers for your specific shipment. This way, you can trust us to ensure that you receive the best quality service without the hassle of vetting providers yourself.
5. How does Freight Collab ensure the quality of service?
Freight Collab uses a combination of cutting-edge technology, AI, and a dedicated team of shipping experts to assess and select only the most reliable and efficient freight providers. We continuously monitor and evaluate our partners to maintain high standards of service.
6. Can Freight Collab integrate with my company’s internal systems?
Yes, Freight Collab can integrate with your internal systems to provide seamless updates and connection, ensuring that your shipment management process is smooth and efficient.
7. How do I get started with Freight Collab?
Getting started with Freight Collab is easy. Simply sign up on our platform, provide your shipment details, and receive a tailored quotation. Our team is available to assist you throughout the process to ensure a smooth experience.
8. Who can I contact for support?
If you need assistance, you can reach out to our customer support team via email at info@freightcollab.com or call/WhatsApp us at +971 52 182 6076. Our team is here to help with any questions or concerns you may have.
9. Does Freight Collab offer international shipping?
Yes, Freight Collab specializes in international shipping and logistics solutions. We have a global network of freight providers and partners to ensure your shipments reach their destinations efficiently and reliably, no matter where you are in the world.
10. Is Freight Collab suitable for small businesses?
Absolutely! Freight Collab is designed to cater to businesses of all sizes. Whether you’re a small business or a large corporation, our platform can provide the necessary tools and services to manage your shipments effectively.
11. How can freight providers sign up on Freight Collab, and what are the benefits of premium membership?
Freight providers can sign up for Free on Freight Collab by visiting our website and completing the registration process. Once registered, providers can connect with each other inside the system for free, fostering collaboration and expanding their network. By opting for a premium membership, providers receive additional benefits, including access to the global Freight Collab quote requests tailored to their expertise and country. This ensures that premium members are matched with the most relevant opportunities, allowing them to maximize their service offerings and grow their business efficiently.
12. Does Freight Collab offer freight financing or credit terms?
Yes. Depending on eligibility and route, we offer flexible freight financing and credit-building options to help customers manage cash flow while keeping shipments moving. Details are shared during quotation/booking.
13. What payment methods does Freight Collab accept?
Freight Collab accepts various payment methods, including bank transfers, credit/debit cards, and other secure online payment options. Specific payment methods may vary based on your location and the services you use. Our team can provide detailed information on accepted payment methods during the booking process.
14. What industries does Freight Collab serve?
Freight Collab serves a wide range of industries, including manufacturing, retail, e-commerce, automotive, healthcare, and more. Our versatile services are designed to meet the unique logistics needs of various sectors, ensuring efficient and reliable shipping solutions for all our clients.